ADAcertify Inc. (“ADAcertify,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines the types of data we collect, how we use and safeguard that data, and your rights in connection with your information. By using our services, software, platform, website, and related tools (collectively, the “Services”), you consent to the data practices described herein.

1. Scope

This Privacy Policy applies to all data collected through ADAcertify Services, including but not limited to widgets, scanners, plugins, compliance tools, and communications. This Policy does not apply to third-party platforms or websites that we do not control.

2. Information We Collect

2.1. Personal Information

We collect only the minimal personal information necessary to provide our Services. This may include:

• Name, email address, phone number, and business name (for account setup)
• Billing information (processed securely through third-party providers)

Note: We do not collect any personally identifiable information (PII) about end users who visit websites using our widgets.

2.2. Anonymous Information

We collect non-identifiable, aggregated data to:

• Monitor feature usage and system performance
• Store widget configuration preferences (e.g., color, size, language)
• Improve system reliability and functionality

3. How We Collect Information

• Directly from you when you sign up, configure a widget, or contact support
• Automatically through the use of cookies, tracking pixels, and analytics tools (see our Cookie Policy)
• Through integrations with authorized third-party platforms

4. How We Use Information

We use your information for the following lawful purposes:

• To provide and maintain our Services
• To fulfill contractual obligations (e.g., licensing, billing)
• To improve product performance and user experience
• To comply with applicable legal obligations
• To contact you regarding updates, product announcements, or service-related issues

5. Legal Basis for Processing (EU & UK Residents)

If you are located in the EU or UK, we process your data under the following legal grounds:

• Performance of a contract
• Compliance with legal obligations
• Legitimate interests
• Consent, where applicable

6. Data Sharing and Disclosure

We do not sell personal information. We may disclose limited personal or anonymous data:

• To third-party service providers under confidentiality agreements (e.g., hosting, payment processors, cloud storage)
• To regulators, courts, or law enforcement where legally required
• To affiliated entities within the ADAcertify corporate group for internal business purposes

7. Data Security

ADAcertify employs industry-standard administrative, technical, and physical safeguards to protect your data. These measures include SSL encryption, ISO 27001 compliance, and restricted access protocols. However, no transmission method is 100% secure.

8. International Data Transfers

We may transfer and process your personal data outside of your jurisdiction, including to the United States. Such transfers are conducted in compliance with relevant data protection laws and include appropriate safeguards (e.g., Standard Contractual Clauses).

9. Data Retention

We retain personal data only as long as necessary for legitimate business or legal purposes. Configuration and analytics data may be stored for longer to improve accessibility features unless deletion is requested.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the data we hold about you
• Correct inaccurate or incomplete data
• Delete or restrict use of your data
• Object to processing or withdraw consent
• Port your data to another service provider
• Lodge a complaint with a supervisory authority

To exercise your rights, contact: privacy@adacertify.com

11. Children’s Privacy

Our Services are not directed to individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect PII from minors.

12. Updates to this Policy

We may revise this Privacy Policy periodically. Material changes will be communicated via email or platform notice. Continued use of the Services constitutes your acceptance of the updated Policy.

13. Contact Us

For questions, concerns, or to exercise your privacy rights, contact us:

Email: privacy@adacertify.com
Mail: 3568 Dodge St., Omaha, Nebraska 68131, USA